My best friend DrJ recommended Michele. I was sceptical because she is an Executive Virtual Assistant and I had never worked remotely with an Executive Assistant. Michele is not a typical Virtual Assistant, she is real. It feels like she is in my office daily and 24/7. She organized and rearranged our lives effortlessly - business and family. We have more time to work on the business (strategy) because she works in the business (operations). The best part, the whole family relies on her for travel arrangements, business presentations and many more. My 3 young adult sons appreciate her thoughtfulness and kindness. They feel special and well-nurtured as young professional businessmen.

The business is soaring and our family life is enhanced. I wonder how we survived without her all along.

I can’t thank Michele enough for her exceptional support.
She has streamlined our processes which has freed up all the bottle necks we had hampering productivity and enabling us to actually get down to doing what we needed to do.

Her valued experience, input and insight to our constantly challenging environment has been such a value add. Michele keeps me on my toes (which i need as my mind is always in 100 different directions) but is also my sounding board when the inevitable business challenges surface… I know we can call on Michele.

Thank you for being there for Tribecca and the team through the peaks and troughs of our times, your efficiency, professionalism and enthusiasm has made a priceless impact on the business and I couldn’t recommend you enough!

KMF - Keep Moving Forward Michele!

I have worked with Michele since last year, and my life is now more organised, and all the admin that I hated doing that takes a lot of my time is now well taken care of. The lovely thing about working with an experienced virtual assistant is that you don't have to keep checking if the work is done; you know it will be done and not only done but done professionally ("at an executive level"). Michele is not just a VA, but she is someone that has initiative and can be your extra pair of eyes when it comes to strategic things.

Michele is your go-to lady if you are overstretched and tired of it. You don't have to be a superwoman or executive; outsource certain functions to an experienced person so you can delegate with peace

I was referred to Michele when looking for assistance and she has been a great support ever since. Ihave enjoyed working with her and appreciate her dedication to the tasks which have been performed efficiently and with a quick turnaround time.

Michele Thwaits of Online Office has worked for me for the past two months now and has been a Godsend. In my forty-odd years of working, I have been able to say that only in regard to a handful of people, and not after only two months; yet this seldom-given praise is well-deserved.

Her predecessors had unfortunately left the back office in awry and she came in at a time, with Covid-19 very imminent, where my corporate clients were withdrawing to work from home with new challenges arising daily as to how they were to continue running their businesses. The coaching industry has gone very quiet globally as businesses turn their attentions to “the essentials”.

Yet, Michele quickly assimilated what needed to be done in her role and has worked systematically in ensuring that everything gets done in the time necessary. She has methodically and meticulously, yet always pleasantly, achieved the targets set for her even within the two hours she allocates to my business each day. She seems very systems-oriented in her approach and in this way soon had a good understanding of what is a very different environment from the ones she is used to. I soon learnt that she could be trusted not to let things fall through the cracks and, when one inconsequential thing did, she was quick to let me know about it. She has a pleasant but professional manner which my clients, many of whom are at senior levels in organisations, and is tactfully tenacious and creative in finding ways to get to speak to them even though they are not at the office.

I hope I am not shooting myself in the foot in readily recommending her to anyone looking for a excellent virtual assistant!

Michele is brilliant, thorough, and has an eye for detail. Working with her in the online space space has been nothing short of a blessing! She is an experienced, board level colleague with a wealth of knowledge in process design and getting your business flowing. She's an accurate grammarian, with extraordinary wiring abilities. She also trains and coaches our team on how to work as efficiently and productively as possible. Thank you for all you do Michele!

Michele is quick, professional and easy to work with. I highly recommend her personal attention on any important project or brand you are working on.

I have used Michele as a VA for several months now, and it has been the best decision I have made. Using Michele's administrative strengths has freed me up to do what I am good at. I highly recommend the services of Michele Thwaits.

Michele is everything a VA should be and more. What has made a difference for me is the way she does things. Before she started with us, my agenda was a constant surprise. Missing an email here or there and clashes in appointments alone can be annoying for others but not least for me. When you can let go of the day-to-day administration (which she does amazingly well), you can focus on the core of why you have your business. For me, it was getting back to the people that work for us and to our clients—being able to give them my undivided attention. This has worked so well internally that every person we work with has complimented her and welcomed her. They now get to see more of me, and our working relationships have improved in leaps in bounds. This already started happening within the first two weeks of Michelle coming on board. I can also be a bit of a terrier at times. Michele always finds an approach that works for both of us. Her tenacity, curiosity and compassion, combine in a way that you know you can let go of whatever she has taken on. She will stick with it, figure it out, ask when she needs to and do it in a way that keeps everyone on board and engaged. Thank you, Michele, for making a real difference in our lives.

Michele knows her stuff. She is hardworking, honest and straight forward.

Michele is organized and works at pace. She takes away a lot of the hassle of managing diaries, meetings and documents. She’s very dependable and efficient and allows me to be more effective.

A number of my clients make use of Michele's VA services. I'm one of the most disorganised people I know, and thought I'd find out what all the fuss is about, and speak to Michele. To say that this has been one of the best business decisions of my life, is an understatement. Michele has freed me up to do what I really want to do (and, it's not admin). I'm probably biased, because I'm now a huge fan. Go to her. She will change your life.